Business solutions
Flexible Support Structure
At Calibre we know every single IT infustructure is different. That’s why we have developed our flexible support structure, to offer a fully personalised service to your company. Providing a taylor made package to suite your needs, while reviewing your IT requirements as your company grows.
[Remote]
Secure remote support via the internet. Our fastest support cover for mission critical OS systems. Remote support to server and desktop systems. (Included in OS system support). In many instances, negates the need for an on-site visit
[Silver]
Suitable for non mission critical peripherals. For IT departments
who can reload PC’s after a disk failure. 8 hour on-site hardware response, replacement of faulty hardware. Includes traveling, help-desk, and time on site.
[Gold]
Ideal for sites without IT staff, who need return to service following PC failure. 4 Hour on-site response with hardware repairand software reload
for PC’s on-site and telephone support including workshop repair labour.